Shell Gas Stations are off limits for me

Well, that is until I have a good reason to utilize them again.  You know, like the owner of the one I went to the other day will have to reduce his price!  So, after I posted about my encounter, I decided to write an email to Shell Corporate.  So far, this is what they  have sent back:

Please accept our apology for any inconvenience you experienced at one of our locations.  Delivering world-class customer service is a high priority for Shell.  We are disappointed when we fail to meet your expectations, and we believe the experience you had is an exception to the way Shell branded retailers typically operate.

Our review indicates your experience occurred at one of our independently owned and operated locations.  Please be assured that we have formally recorded your feedback and the appropriate party will be notified.  Customer feedback helps us to identify opportunities for improvement.

In line with this, are you willing to  share your contact information (i.e. name, phone number and email address) in case the local corporate office wants to get in touch with you regarding this matter?

Thank you for taking the time to share your concerns.  We value your patronage and hope you will continue to choose Shell’s quality products.  If you have additional questions, please contact Shell Customer Care toll-free at 1-888-GO-SHELL (1-888-467-4355) or send an e-mail to shellcustomercare@shell.com.

Sincerely,

Shell Solutions Center
Customer Care
1(888) 467-4355
eMail: shellcustomercare@shell.com

It appears, to me, as a very generic email as they pass it off to someone else. We will see what happens!!

Hubby received a message from the govt agency the other day that he had to do a drug test for them.  Second one within a week. lol  He passed the first for Disney (as if he wouldnt!!). hehehe  Now he has been scheduled for a physical on Sunday.  Yup, on Mothers Day.  The only thing that he is scared of is that is A1C was a little elevated when he went to have blood work done a few weeks ago. He has his diabetes meds now and its getting under control, but that could make him fail the physical.  Prayers on this issue please!  He is still really questionable on which job he should take if both offered.  With Disney, he will be able to get  up to 30 hrs a week overtime, which will be a really good paycheck and help us pay off a lot of things.  The govt agency – no overtime!  The pay is good, but not as good as Disney.  Also, the govt agency states in the info when filling out the application that one does not get insurance until after the employee has been with them for a year.  With Disney, he would have benefits after 90 days. Needless to say, we will have major decisions ahead of us.

Got a lot to do today. Thanks for reading my rambling thoughts. Have a great day!  We are sunny and around 80 today, so all is well.

The Perpetual Campers

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Raindrops keep falling on my head…..

What a beautiful day today.  The sun is out, it is warm and we do not need to worry about rain.  The last day and a half, we were plagued with rain, rain and more rain.  The night before, I woke up to our lil doggie sitting on my pillow, in front of my face, shaking uncontrollably. Poor lil guy.  We might need to take him to the vet to see if there is any anxiety meds they can give him.  I have to admit – when it is really bad out – it scares me too.

I wet ahead and got up with him and turned on the TV.  I saw on the news that our weather was really bad and there was even hail in areas very near us.  One thing we noticed, or already knew, is that we still have leaks.  They are not as bad as they once were, but still a nuisance.  There is one that is above our heads in the bedroom area.  It drips down the wall and has gotten onto our mattress and pillows.  What I do with this is put big plastic sheets over everything that is against that wall.  Then I put dirty towels on it so that they can collect water.  During the day, we also moved the mattress about a foot away from the wall. Thankfully, this is the first time in months that this has happened.  We also noticed that there is a leak above our front door where an old antenna is at.  We have been trying to figure out if there is a way to remove and plug it up or cover it up, or something.  I had to put a small trash can under it to catch the water.  Then the last one was above our table.  Thankfully this was really tiny.  A small bowl was placed on the table to catch it, and it was probably the size of a tablespoon of water.  This one is where the slide out comes out.  I checked the other area where we have had leaks before, but there was none – thankfully!!  On his next day off, hubby is going to get up at the front and seal the area where the roof and camper meets. We hope that this might be good enough.  There is a lot of work that needs to be done on the camper  – but we just need the $$ to do so. lol

Hubby has been requested to do a drug test for the other company that he has put in an application for. This one is a government related company – so they drag their feet.  He would rather take that job over Disney because it would be a REALLY GOOD job.  Still not in the field he studies, but government work and great benefits.  He is afraid that he is going to start Disney and then a week later, or soon after, the other is going to come through.  He knows it wont look good to quit so soon to take another job. So he is in a quandary on what to do.  Guess its a good position to be in right now. lol  The other aspect of the govt job is that it would bring us back to an area near where we just moved from.  That part of it we are not so crazy about since the opportunities for son are where we are at now.  I know I can always travel back and forth for him, but the Interstate is very dangerous.

On to another subject.  Gas prices!  Yeah, I need to gripe about it today.  I know everyone thinks the price of gas is way too high where they are – and it is!  We have been paying about $2.15 per gallon in our area.  The other day I took son on an audition near the Disney area.  The gas stations around that area are notorious about having their prices a little higher because of where they are at.  I know this.  Thats why I do not stop at any of them.  Well, on the way to this audition, the gas light came on.  I told son that I was going to keep going because the hotel where the audition was at was a little off the beaten path.  I purposely did not want to stop near Disney and pay a higher price.  Heck – we dont have the money to pay a higher price right now.

I saw that there was a gas station right across from the “village” (3 hotels) area where the audition was at.  I pulled in, grabbed $5 out of my purse and went in to pay. I know, I know….I just wanted to put enough in to get back home. Plus, I didnt have much more than that with me.  Son and I walked in, told the guy what pump we were on and walked out. Another woman walked out with us and was complaining the whole time about how she wasnt going to pay their price.  I honestly did not look to see how much it was.  Well, her comments made me look!  Oh no, I am NOT paying that much!!  They wanted $5.99 PER GALLON!!  I wouldnt have even gotten enough to get a gallon.  So I walked my happy rear end back into there and told the guy that I wanted my money back.  Then I also added, “I cant believe you are charging $5.99 per gallon. That is robbery of our money and you are taking advantage of our tourist that come to our city.  Your management and owner should be ashamed of themselves!You can go a few blocks over and pay only $2.15.”  Then I walked out.  Another girl pulled up for gas when I was leaving and I asked her if she noticed the price of gas.  When she said no (she did like I did and assumed it was the same as everyone else) I politely told her that it was highly inflated and they are robbing anyone who purchases it when you can go a few blocks over and get it for $2.15.   So for all of my peeps around this area who want to know where NOT to go:  https://www.facebook.com/pages/Vineland-Shell/115969545131151

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After looking up the gas station on-line – it appears as if this is normal for them and has been reported to the media for years.  One person actually paid $80 for a tank of gas.  CRAZY!!!  It is obvious – I do not go in this area very often. lol

Need to help son with school and then we are off to the pool I think!  Hope you are all having a beautiful day.  Thanks for reading.

The Perpetual Campers